Apple Mail is the default email client that comes with Macs using OS X 10.0 or later. This will help you to configure your Apple Mail program.

This article was created using Mail version 10.2 on Sierra (OSX 10.12.32). Yours may differ depending on what version of Mac OSX you are using.

THINGS YOU NEED

Be sure to have these handy, you can get/reset these through cPanel which you can access through https://my.4web.ca:

• Domain name: example.com
• Email address: username@example.com
• Email password.

1 - Open Mail. If you haven't added a new account yet, you'll be taken directly to the Add Account prompt.

1a - If you're adding an additional account, or this prompt doesn't otherwise load automatically, you'll need to select Add Account from the Mail menu.

 

2 - From the Add Account prompt, select Add Other Mail Account then Continue.

3 - Enter your email account information and click create. 

• Full Name: Your name as you would like it to appear on your emails
• Email Address: Your whole email address.
• Password: The password for your email account

4 - Mail will attempt to contact the mail server. The default search uses "autodiscover.domain.com"
4a - When an autodiscover setting has been unsuccessful, the message "Unable to verify account name or password" will appear in a new settings box.

5 - Fill in the fields using your email info and access domain. If you do not see this box and are using a version of Apple Mail that was released prior to OSX Sierra, skip to "Additional steps for older versions of apple mail". 

 

6. You'll then be asked to confirm which apps that you'd like to attach the email account to. Select email and any others that you'd like and click Done. 

 

OLDER VERSION?

Older versions of Apple Mail may show two separate boxes for the incoming and outgoing server settings. If this is true for you, use the following settings:

 

 

Path Prefix: Enter /INBOX here (all capital letters).

Port: You will want to connect using the correct port based on the settings you have selected.

• IMAP: 993
• POP: 995

Outgoing Server Info

Port: You will want to connect using the correct port based on the settings you have selected.

• SMTP: 587

• Authentication: Be sure that Password is selected from the dropdown menu.

Your email account has been created. One more step - Select "Preferences" from the Mail menu, and click on the "Accounts" tab from the Preferences window.

1. 1. Select your new account from the left hand column.
   2. Click the "Advanced" tab and uncheck the box to "Automatically detect and maintain account settings."
   3. Navigate back to the "Account Information" tab. This time, select Edit SMTP Server List... from the Outgoing Mail Server (SMTP) drop-down menu.
      
   4. You will be taken to the SMTP server list. Make sure that you have selected the correct email address. Click the Advanced tab and verify the following settings:
      • Be sure the box to "Automatically detect and maintain account settings" is not checked!
      • Enter your desired outgoing mail port. We use port 587.
      • Select "Password" from the Authentication drop-down menu, and make sure the "Allow insecure authentication" box IS checked. If you don't see this option, you may need to update Apple Mail or Yosemite to the newest version.
        

That's it! You just configured your Mac to use 4Web's email service.